What the Ethical Channel?

It is the Internal Channel through which suspicions of conduct contrary to the law and the Code of Ethics of Grupo Aldesa can be communicated.

How does it work?

• Next, a form is made available to the informant to communicate any suspicion of conduct that is contrary to the law, the Code of Ethics or the organization's policies by managers, employees, suppliers or other agents related to the company's activity. .
• If the informant so wishes, the complaint can be anonymous . In this case, when completing the form, it would not be necessary to fill in the fields corresponding to the name, e-mail, telephone or any other data that identifies the informant.
• Communications are made through a tool that allows and guarantees absolute confidentiality .
• The informant may attach all the evidence, images, videos or documents that support or prove the reported facts.
• All communications will be received by the Compliance Committee, as the body responsible for the Internal Information System. Depending on each case, the information will be analyzed by expert personnel in the matter in question, whether internal or external to Grupo Aldesa.
• If applicable, internal or external investigators will be appointed to the organization, in charge of carrying out the corresponding investigation with the aim of clarifying the veracity or falsehood of the communication.
• The Compliance Committee will ensure the protection of the rights of the accused and the confidentiality of their personal data.
• At the end of the investigation, those in charge of the procedure will prepare a report detailing the results of the investigation and recommendations on the findings. This report will be sent to the Compliance Committee who, and only when appropriate, together with the Human Resources Department, will proceed to apply the corresponding disciplinary measures.

Communications objectives.

• Detect illegal or irregular conduct.
• Access to the ethical channel of all our employees and third parties.
• Guarantee confidentiality and anonymity .
• Adequately protect the whistleblower as a fundamental part of the organization's culture of compliance.
• Reception and treatment of communications about irregularities or breaches of the regulations, committed by employees or third parties.
• Preserve the reputation of Grupo Aldesa.
• Build trust with our stakeholders.
• Improve internal processes.

Guarantees of the informant.

• All those related to Aldesa can make use of this Ethical Channel.
• Communications may be anonymous , so the informant may omit any identification data or, failing that, make him identifiable.
• The informant will be able to follow up on his communication through this tool, through the option "monitoring of the communication", as long as he has saved the identification number of his communication.
• The communications will be strictly confidential , only the people who manage the channel and, where appropriate, the investigators of the facts, will have access to the communication and only they will communicate with the informant.
• Any type of retaliation for anyone who reports in good faith an act contrary to the legislation and business ethics of Grupo Aldesa is strictly prohibited.
• The informant and, in general, anyone who has participated in the investigation of a fact, may exercise their Rights of access, rectification, opposition, deletion (“right to be forgotten”), limitation of treatment, portability and not being subject to individualized decisions. , in accordance with data protection regulations, through the ARCOPOL@aldesa.es mailbox .